We take a proactive approach and identify potential issues before they become problems. We prioritise service over sales, focusing on your vehicle’s long-term health over quick transactions.
1. How often should I service my vehicle?
Most vehicles require servicing every 10,000 to 15,000 kilometres or every 6 to 12 months, depending on the manufacturer’s recommendations. Regular servicing helps maintain performance, safety and warranty compliance.
2. Do you provide logbook servicing without voiding warranty?
Yes. We follow manufacturer specifications and use quality parts and approved fluids to ensure your warranty remains valid.
3. Do I need to book an appointment?
We recommend booking in advance to avoid waiting times. However, we do accept walk-ins where possible.
4. How do I know when my tyres need replacing?
Tyres should be replaced when tread depth falls below legal limits, if there are visible cracks or bulges, or if uneven wear is present. We can inspect and advise you.
5. What is wheel alignment and why is it important?
Wheel alignment ensures your tyres are positioned correctly according to manufacturer specifications. Proper alignment improves handling, fuel efficiency and tyre lifespan.
6. Can you help me choose the right tyres for my vehicle?
Absolutely. We recommend tyres based on your vehicle type, driving habits and budget.
7. Do you install 4WD accessories?
Yes. We professionally supply and install bull bars, roof racks, suspension upgrades, snorkels, lighting systems and more.
8. Will adding accessories affect my warranty?
When installed correctly using compliant products, most accessories will not affect your warranty. We can advise based on your vehicle model.
9. Why is my battery going flat?
Common causes include an aging battery, faulty alternator, electrical drain or wiring issues. We perform diagnostics to identify the exact problem.
10. Do you install dual battery systems?
Yes, we install dual battery systems ideal for 4WD and touring vehicles.
11. How do I know if my brakes need replacing?
Signs include squeaking, grinding noises, vibration when braking or reduced stopping power. We recommend immediate inspection if you notice any of these.
12. What is included in a safety inspection?
We check brakes, tyres, suspension, steering, lights and overall vehicle condition to ensure road safety compliance.
13. Do you provide pre-purchase inspections?
Yes. We thoroughly inspect vehicles before purchase and provide a detailed condition report.
14. Do you offer payment options?
We accept major payment methods and can discuss flexible payment options where available.
15. Do your repairs come with warranty?
Yes. We stand behind our workmanship and quality parts used in all services
